Coomers Timber & Building Supplies

Had an awful experience with Coomers, which is a shame as Id always thought them to be a decent, ethical family run business. Their driver came to deliver a load of building materials. He refused to reverse into my drive, like every other delivery driver has done, and was rude and borderline aggressive. He then went on to strike my tree repeatedly, to the point you could hear it audibly cracking. A few weeks later BAM. I lost two substantial branches from a healthy tree. They wiped out 2 cars, including my beloved classic BMW Z3, which was written off. It cost me 300 to clear the debris and when I called to speak to someone and explained the situation, I said I would have to contact my insurance company and was scoffed at yeah, good luck with that! I have a recording of that conversation. Coomers have since denied even being on site! Absolute appalling behaviour from a local business. Not only was I significantly out of pocket, but the Z3 was my pride and joy and I genuinely grieved when it was hauled off. I will never forgive Coomers for this. Ever. And I certainly would never use them again. Their blatant obtuse behaviour and lack of customer care has cemented that decision and Im happy to recommend others not to bother with them either. You can always gauge a company from how they respond when things go wrong. In this instance, Im grated that Ive had to give them one star when they deserve none!
Mar 9th, 2023

We have been using Coomers of Alton since they arrived, we have had exemplary service both in store and the yard. They are very knowledgeable and friendly. Retail friendly is one of the reasons we like them, we can send any of our clients in to see products and view prices and know that the wonderful team will look after them. As a business they very transparent in what is available and what prices are and why. Delivery service is very good, having a landscaping business this very important for timings so i thank them for that it's very important. Thank you all Christian and Lynn
Nov 14th, 2022

Great experience staff very friendly would highly recommend Coomers at Alton 10/10
Oct 26th, 2022

Popped in for 2 bags of postcrete and wish I'd gone elsewhere! 70% more expensive than B&Q. Seventy percent!!!!!! I like to support local businesses but not when they rip you off.
Oct 23rd, 2022

Great service, especially when I turned up 2 minutes before they were due to close!
Jul 31st, 2022