Alsager Pharmacy

Unprofessional services, held no responsibility on their mistake, didnt deserve any star! I asked the staff if there were 2 prescriptions inside the bag, they replied yes so I paid for the fee. I didnt open the bag because I trust them. Unfortunately after I back home, found that there were 2 boxes of same medicine inside(I need 50 tablets so thats why there are 2 boxes) tried to call them but the telephone line had problem, couldnt get through for 2 days so I sent email instead, I didnt receive any reply so I went there again. The staff work on Saturday said there was no stock for the missing prescription and will get back to me. I also told them the telephone line had problem but no one fix it after a week and of coz no one call me at all. After one week no one is handling my issue so I went there for the 3rd time, they said if its my mistake that 2 boxes must be different medicine and asked me to bring the medicine to the pharmacy to prove and refuse to let me know if the missing medicine is back to stock. Okay I went there for the 4th time, showed them the bag, they insisted they gave me the medicine last week, also blame me I should check the bag before leaving the pharmacy. They are just ridiculous, they made a mistake, need a patient to travel to the pharmacy for few times because they couldnt reach by phone or email and no one cares! And at the end they insist they have no fault! This is the worst experience Ive ever had with a pharmacy, they are not reliable and are irresponsible!
Jan 21st, 2023

Great local pharmacy - always helpful. Went here for my NHS flu jab too. Great service. Use your local shops before they disappear
Dec 1st, 2022

Lovely pharmacy with amazing staff
Nov 24th, 2022

Made the mistake of booking here for a Covid booster. None of the staff that I saw and only some of the people waiting were wearing masks (despite being told to do so by the NHS booking system). No social distancing whatsoever and no ventilation either. Incredulous and feeling unsafe, I left immediately and went to a walk-in vaccination centre where EVERY SINGLE PERSON WAS MASKED, WITH SOCIAL DISTANCING, SANITISATION AND VENTILATION ALL IN PLACE. How can two places be so different? The Covid 19 pandemic is ongoing and one of the deadliest in history, with c. 625 million cases and 6.56 million confirmed deaths so far. It has not gone away.
Oct 14th, 2022

Had Covid booster and flu jab here on Thursday excellent service no waiting very efficient.
Oct 11th, 2022