Papa John's Pizza

The staff were absolutely amazing and friendly. Would definitely go back.
Apr 14th, 2023

Delivery never showed ..they say on app was delivered and cant get thru to them on the phone
Apr 12th, 2023

I ordered a large pepperoni and onion pizza for collection. I get to my home and the pizza is very dry. There is barely any tomato sauce on the pizza. I called the store and spoke with 2 men. After explaining the problem they said they did nothing wrong and then disconnected the call. They did not offer to a credit or any other assistance. This is my local papa johns but after this horrible customer service experience I will not return. I would not recommend anyone to eat at this location as they have very poor customer service and the quality of the pizza is not as great as it could be.
Apr 10th, 2023

We decided to use Papa Johns for the first time, they claim to use the best ingredients etc, normally we spend as a family of 4 about 20-30 from local pizza takeawas, this meal cost us just over 50 even with special voucher offers otherwise my meal would have been 90. The main problem was that we ordered a veggie pizza with 3 additional toppings which contained meat. They missed out all our topping choices @ 1.80 each Therefore I ended up with a wet veggie pizza, it tasted of nothing, this would be typical because we are meat eaters. Feedback: 1) bad quality control 2) I am also reminded again, that if I had ordered this meal via uber eats app this issue would have been resolved by a robot easily, at least a refund would have been provided without faff and soften the blow, therefore, its frustrating that there is no slick way to get a refund when papaJohns get things wrong (they shouldnt at all considering the pizza price) 3) Having a fancy app does not help when there is no effective way to get my refund back god knows how many 5s you accidentally keep because people cant be bothered to complain. It wont happen to me again.
Mar 30th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Mar 14th, 2023