Clements Upholstery Ltd
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Unit 3 Hereford Rd
Alfrick and Leigh Ward, eng WR13 5EA - (188) 683-3813
Hours
Chamber Rating
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Hubert Phillpotts
Just had our James Design 3 piece suit reupholstered looks fabulous what wonderful workmanship. Highly recommend such lovely people to deal with
Feb 10th, 2023 -
Avril Willis
Excellent Company; careful collection and delivery service, knowledgeable helpful advice on selection of materials; and really outstanding workmanship. Highly recommended
Nov 17th, 2022 -
Michael Utley
Excellent service from a really friendly craftsman today when my wife contacted them for a small job that was completed while I waited.Would recommend their outstanding service.
Jun 22nd, 2022 -
Wendie Street
Mr Clements went above and beyond to help me. The workmanship is second to none.
Mar 20th, 2022 -
Malvernian C
Over six weeks ago I telephoned to explain we needed some replacement arm covers for a settee and ask if this was something they could do. They said yes, so we visited their workshop immediately. We chose the fabric and were told the company would be in touch to take measurements when the fabric arrived. We asked how long, roughly this would be and were told 2-3 weeks. Having not heard anything after five weeks, I telephoned on Monday afternoon. The 'phone was on answerphone, so I left a message asking them to let us know what was happening. As we still had not heard back from them by yesterday afternoon (Friday) we emailed to cancel the order. This morning I received a reply apologising and stating: "We do try & fit small jobs in like yours along the way but just haven't had the time & even next week will be impossible." Whilst we can understand if they are busy and have no time for small jobs like ours. What we cannot understand is: a) why they accepted the job in the first place, b) why they gave us the 2-3 week time frame, c) why they didn't warn us there could be a considerable delay and d) why they didn't bother to get in touch with us at any point to explain and not even bother to respond to our 'phone call. This company came highly recommended, and whilst their workmanship may well be excellent, their communication practices need improvement.
Oct 25th, 2021
Contact Info
- (188) 683-3813
Questions & Answers
Q What is the phone number for Clements Upholstery Ltd?
A The phone number for Clements Upholstery Ltd is: (188) 683-3813.
Q Where is Clements Upholstery Ltd located?
A Clements Upholstery Ltd is located at Unit 3 Hereford Rd, Alfrick and Leigh Ward, eng WR13 5EA
Q What is the internet address for Clements Upholstery Ltd?
A The website (URL) for Clements Upholstery Ltd is: https://www.clementsupholstery.co.uk/
Q What days are Clements Upholstery Ltd open?
A Clements Upholstery Ltd is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Clements Upholstery Ltd rated?
A Clements Upholstery Ltd has a 4.4 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Clements Upholstery Ltd
Overall Rating
Overall Rating
( 12 Reviews )Hubert Phillpotts on Google
Just had our James Design 3 piece suit reupholstered looks fabulous what wonderful workmanship. Highly recommend such lovely people to deal with
Avril Willis on Google
Excellent Company; careful collection and delivery service, knowledgeable helpful advice on selection of materials; and really outstanding workmanship. Highly recommended
Michael Utley on Google
Excellent service from a really friendly craftsman today when my wife contacted them for a small job that was completed while I waited.Would recommend their outstanding service.
Wendie Street on Google
Mr Clements went above and beyond to help me. The workmanship is second to none.
Malvernian C on Google
Over six weeks ago I telephoned to explain we needed some replacement arm covers for a settee and ask if this was something they could do. They said yes, so we visited their workshop immediately. We chose the fabric and were told the company would be in touch to take measurements when the fabric arrived. We asked how long, roughly this would be and were told 2-3 weeks. Having not heard anything after five weeks, I telephoned on Monday afternoon. The 'phone was on answerphone, so I left a message asking them to let us know what was happening.
As we still had not heard back from them by yesterday afternoon (Friday) we emailed to cancel the order. This morning I received a reply apologising and stating: "We do try & fit small jobs in like yours along the way but just haven't had the time & even next week will be impossible."
Whilst we can understand if they are busy and have no time for small jobs like ours. What we cannot understand is: a) why they accepted the job in the first place, b) why they gave us the 2-3 week time frame, c) why they didn't warn us there could be a considerable delay and d) why they didn't bother to get in touch with us at any point to explain and not even bother to respond to our 'phone call.
This company came highly recommended, and whilst their workmanship may well be excellent, their communication practices need improvement.