Urban Splash House Factory

The way staff have interact with the public is totally uncalled for. Daniel Heath, site supervisor within 3 minutes was calling a calm and polite member of the public a freak and weirdo to his colleagues. I understand the manager apologised soon after, but was probably unaware of the lack of professional standards being shown. On a side note, Daniel should undergo further data protection training as he is not fully aware of where GDPR legislation applies and where it does not. I do hope to see improvements to interactions with the public in the very near future.
Mar 31st, 2022

Extremely rude staff, particularly site supervisor Dan who does not grasp how to deal with the public, thought he clearly knows how to amuse his colleagues at the expense of others. The fact that this is a joint venture between Urban Splash and Homes England would make one assume their staff would be better behaved as their work is subsidised by the taxpayer.
Jun 20th, 2021

Jun 4th, 2021

Educate your staff on how to interact with the public.
Jun 2nd, 2021

Apr 20th, 2020