Alford Dental Care

Dr Hartzenburg has been my dentist for 24 years. He has never let me down; always sorted out the issues and is very gentle. I once did not listen to him when I had a complicated issue, I listened to the hospital, but my dentist was right and if I had listened to him would have saved 18 months of worthless hospital treatment. I have found him to be informative, knowledgeable and would not have stayed with him for 24 years... even before he was in this current practice. What lets the practice down is the reception. It invariably cuts to an answer phone and then it is in the laps of the Gods when you get a call back. I find this unprofessional. There should be dedicated receptionists that always pick up a call ... and others who deal with the footfall/in person clients. The practice is always clean and yes, staff friendly. I would have given five stars if they had better reception facilities.
Feb 9th, 2023

Went for my first treatment Tuesday 29th November 2022. I was a very nervous patient, but was more than happy with my treatment from the reception staff and sensitive Dentist and assistant. Really pleased with my visit. Thank you.
Nov 20th, 2022

The whole team are brilliant... They're really friendly and helpful. I've had an op recently and they have managed my aftercare perfectly. You wouldn't know who was the dentist, nurse or receptionist as they're a perfect example of team work. Each of them just as professional, friendly and willing to go above and beyond to ensure your visit was pleasant and memorable... For all the right reasons. Since my op I must of rang 20 times for help and advice and none of them was phases not did they tell me to do one. Just genuinely happy to assist all of the patients. First dentist I've enjoyed visiting. Thanks to all.
Oct 30th, 2022

This Dentist is very good, you are treated with respect & compassion. Myself & my husband are very satisfied with the dental care we receive here.
Sep 18th, 2022

The staff here all seem very nice, but if you are really fearful of trips to the dentist, I highly recommend Dr. Alex Elson at this practice. What a lovely lovely man.
Aug 25th, 2022