The Laboratory Spa & Health Club - Muswell Hill

Great pool with no chlorine, staff are really friendly. Beautiful location. Its a real shame about the cheap toiletries, if only shower gel and shampoo are provided then at least make sure they are nice one. Also the coffee shop feels so dated really need a re vamp. Looks more like a cheap coffee shop in a train station than a luxury gym
Jan 20th, 2023

I have been a member for over 20 years and still think the Lab in Muswell Hill is a wondrous haven. And quite unique in its atmosphere, friendliness of staff and beauty with one of the best pools in London. Occasionally it gets things wrong but in truth not very often and because it is not part of chain, it can deal with any problem swiftly and senstively. Recommended.
Feb 3rd, 2023

Great gym, with a very friendly team, who are always willing to talk and help out with your training technique. Excellent spa area with lovely food too. Afternoon tea is a must (fresh yummy Cakes every day).
Jan 30th, 2023

How lovely to be back at the Lab! I returned in May 2022 after pausing membership during the pandemic and how delightful it is to be back. Fantastic trainers, lovely staff and I have made some amazing friends for life along the way. The pool is gorgeous, as are all the extra facilities like the sauna, steam room and jacuzzi - beautiful. The yoga teachers are truly excellent - to name but a few - Bea, Yana, Lisa - each teacher has a unique approach and you are made to feel so welcome. There are a wide range of pilates teachers too, Anne is amazing! And for hiit, Tracey keeps us on our toes! Angie for Swiss Ball is lovely - we really are spoilt for choice. And I think a special word must go out to the brilliant team on reception - so smiley kind and helpful - well done Muswell Hill Lab for continuing to be the best fitness and social club! Oh, did I mention the grounds and the cafe? Yep, just all round fabulous!
Feb 5th, 2023

Really disappointed with the customer service at the lab, I was speaking to a member of staff (apparently the manager), about booking a massage after receiving a gift voucher for Christmas, I explained that I use to be a member- in fact we had a family membership (for three of us), and that I would like to pay to use the sauna- I was met with this really rude tone, quite dismissive- she said 'well you can pay 120 on top of your massage to use the sauna', really don't feel particularly good about spending money or time there, I even explained that I was considering joining again. Shame to see a once good business lose it's touch.
Jan 30th, 2023