Beech & Son

Positive: Professionalism Service: Heating system repair
Apr 2nd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mar 21st, 2023

Disappointed, having used them previously they had not been too bad either on price or service. Last year they didn't come to service my boiler having promised to do so. I chased them up and they said a few weeks. Asked again but no response. Meanwhile my boiler fell into disrepair and they still couldn't come out on time. In any event my last job done unfortunately Andy charged me for repair through the sky at 1k plus as it had taken him a number of visits to diagnose the problem. He would experiment rather than diagnose and fix and put all the expense on me! In the end he did 5 visits and kept saying its not going to be cheap and then sent me a whopping bill. He then told me of a chap he had served who he had to warn of court proceedings because he was arguing about the bill with him. Honestly I know that prices are high but there are people out there who charge an extra zero nowadays just for the sake. I'm now with another reputable company who have been prompt and have given me a quote before taking the money. If you do use Andy expect a high bill and a lot of dithering. Service: Heating system maintenance
Feb 25th, 2023

Service: Heating system maintenance
Feb 15th, 2023

Positive: Punctuality, Quality, Responsiveness, Value Service: Heating system installation
Sep 28th, 2022