Lerissa Marie Hair Spa

Services: Hairstyling, Hair regrowth
Mar 11th, 2023

Service: Hairstyling
Jul 2nd, 2022

Booked an appointment. I arrived on time to find the doors locked. I called only to be informed that she had popped out and lost track of time and could I come back later? My reply was NO. I have mobility issues and had walked there and was now in pain but thought I could rest whilst having a hair cut then would be fit enough to return. Instead I had to call my husband to collect me. I would not use or recommend this service...
Jun 1st, 2022

Positive: Professionalism, Quality Services: Hairstyling, Hair coloring
Aug 10th, 2021

Me and my mother booked in for a treatment a week in advance. Whilst there my mother was persuaded to dye her grey patches which she agreed to. I was advised the process would take approx 2 hours, 2.5 hours later, all that had been done was my hair washed and the treatment applied. I advised I had work shortly and did not anticipate that it would take this long so I had to leave the salon with the treatment still on and only half the job done. Lerissa provided no apology and still charged me 55 for basically a hair wash! She stated a treatment takes 2 hours, yet 2.5 hours later, I was still only half way through. Despite my mothers hair taking longer, I expected to be completed 2 hours later. The reason for the delay was that she booked in another client whilst we were there leaving us for almost an hour untouched! When I text her after I left to tell her how upset I was and how I didn't know how she could charge me 55 as her website says 30, I received no apology and just that the extra is for the finish that she did not do! Disgusting service, I will not return, there is a reason there is only a handful of reviews on here. This is not the first time she had over charged me, website states 45 for retouch, she tried to charge me 70. AVOID! Service: Hairstyling
May 16th, 2021