Farcroft Restorations Group

Incapable of fixing fire damaged jewelry or musical instruments. One keyboard was returned cleaned but with several brand new scratches. If you have the choice (our insurance company chose them) do not go with farcroft.
Dec 5th, 2022

Nov 2nd, 2022

Restoration of my Grandfather's Medals. Totally unacceptable communication, service and ability. If you can't actually do something, why don't you say so ? February through to June with no feedback ( email / telephone / nothing ), and then it transpires that the original repair could not be done anyway. It's all somewhat cloying, since I was happy to pay a deposit without hesitation for the apparent 'expertise' !
Jun 5th, 2022

What a professional company. We were directed to them after a flood. they offered advice and were very knowledgeable. They even stored the pieces for longer than we expected and regularly checked in. I would highly recommend their services.
May 29th, 2022

Total shambles of a contractor who claim for thousands of pounds of dehumidifying equipment that never arrives , quotes for scheme of works that is approved and isnt done. Walk off site for weeks on end leaving unusable premises. Then start to install fittings with out approval. Then dont send one call worth of updates. Youve been an absolute joke of a company , totally Lazy , quoted for dehumidifying equipment that never even got to site. Imagine as owner of a salon , you are replacing items , not one item has been sent for approval. Instead they have started to install things without seeking permission. These are the clowns we are dealing with Lets just say in November our salon / clinic was destroyed by burst pipe. By late February they hadnt even cleared any of the stuff away. Left us without premises for weeks on end , replaced the project manager with a second whos only made calls to me because Ive asked for them. Send zero approval for any of the fittings being changed in the scheme of works These guys are a total joke. And appointed contractor by an insurance company at that. And as far as any reply goes Farcroft , it wont be bought. Stay well clear !!
Apr 29th, 2022