Brandon Hire Station Aldershot

Awful experience. I hired a cobra to clear ducting on a project. 1. When it came it had no wheels and had to be carried everywhere I needed it. 2. It had been wound internally so the wheel didn't turn to release the rod. Instead, everytime I pulled the cobra, it tightened on itself to the point where no more would come from the reel. I eventually had to abandon using it and call a drain clearing company to do the work for me. 3. When they collected it, they threw it onto the back of their truck and began driving away. I had to stop the driver and ask for the off-hire note. I have been in construction for 47 years and I know too well that hire companies try to take their stuff and not give off-hire notes, so that they can call you later and claim that its still on hire, or lost, just to get more money from you. Always get a off-hire note guys. 4. The hire was for a week period and I was asked how long I'd need it for. When I said a couple of days, they arranged to collect it at that time. If I pay for the week, I want it for the week, or I want a discounted rate of hire. Very bad service and attitude towards the customer.
Jan 24th, 2022

Chris was phenomenal in his customer service, when they didnt have the item in stock arranging delivery of an alternative at short notice. Credit to him and the team
Apr 30th, 2021

Good service, helpful.
Jun 20th, 2020

**DO NOT USE THIS BRANCH.** After a very casual rental agreement with delivery and collection included in our quote, Brandons failure to collect the rental item at the end of our hire period has caused nothing but problems. And as a comsumer they will offer you no protection if the item gets stolen, even if you pay an 800 deposit covering loss and damage. Our 4 hour rental agreement turned into over 12 months nightmare.
Nov 21st, 2018

Chap behind the counter is more miserable than me. Hired SDS drill which had a faulty cable or brushes worn out and still got charged for the hire.
Sep 2nd, 2018