Quality Direct

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 24th, 2023

Very pleased with our new conservatory with a solid roof and roof lights. Glenn was very helpful with the planning and made any changes we requested. Kevin and Tom were very considerate builders and did a great job. Very happy to recommend Quality Direct
Jul 23rd, 2022

Positive: Professionalism, Quality, Value
Apr 13th, 2022

May 1st, 2021

I would like to say a huge thank you to the entire team at Quality Direct. The extension they have constructed for us is nothing short of outstanding. The only thing better than the extension itself was the customer service from start to finish and the effort that the quality Direct team have put into this project. There where problems along the way as there will be with a project like this. None of them where the fault of Quality Direct but where things out of there control. However the professional and efficient way that Quality Direct manage to deal with them was nothing short of astonishing. These where things like, Planning permission, The property being shared ownership, Building regulations changing the plans last min and a nation wide lockdown, These could have been big headaches for us. Turns out we did not have to concern ourselves with any of it. Quality Direct dealt with all of them, Glenn made it look easy, although I am certain it was not. A big thank-you to Glenn. I would also like to mention the outstanding service provided by the fitters Kevin and Colin. The Service was truly exceptional in every way and I would definitely give a mention to Kevins's attention to detail, he even proactively pointed out issues and then proceeded to fix them, issues I did not even notice and I am certain unscrupulous fitters would have just left. I have gone over every inch of this extension and I cant find fault anywhere. They also took special care of the surrounding area and accommodated the neighbours making sure the impact to them was minimal, and when it did impact them (For logistical reasons out of there control) Kevin and Colin where polite courteous and made sure they where informed and that the impact was minimal. They even cleaned up the neighbours driveway that was left dusty after the building work. The neighbours where left with nothing to complain about. If you are looking to extend your property, you certainly cant go wrong with this company.
Apr 25th, 2021