Holiday Genie

I had a very good experience with Holiday Genie. Would definitely use them again.
Apr 23rd, 2023

Amazing, i had the best deal... Thank you Holiday Genie
Mar 31st, 2023

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Mar 23rd, 2023

We have just returned from a family holiday to New York and we nust share how impressed we were with Beth,the senior sales adviser with Holiday Genie.There were some pre- booking concerns,but she guided us through the process carefully and professionally,answering all our emails promptly. As a result, the trip went swimmingly.The Jet Blue flight was superb and the hotel was central and comfortable.We would happily use Holiday Genie again in future.Thank you all x.
Mar 1st, 2023

I travelled to Mexico with Holiday Genie in December 2022. The flights, hotel and transfer from Cancun airport to the hotel - over 1 hours drive went perfectly. It was a beautiful holiday until, after checking out of my hotel and waiting for my prepaid transfer, nothing turned up. I contacted the emergency local number and was told they had no vehicles and I should just get a taxi. This cost me US$100 (85). On return to the UK I explained what had happened and expected a refund to cover the cost of the taxi. After over 3 months of being asked to provide the same details over and over I have been told that, as the Mexican company is refusing to pay out, the issue is closed and they are refusing any refund. Im very disappointed with this attitude and would never book with them again.
Apr 13th, 2023