Steppes Farm Luxury Holiday Cottages

We stayed in Barn Owl Cottage last week and we have never been looked after better. The stove was lit, biscuits and a tea tray ready, everywhere was spotlessly clean and it was obvious great care had been taken. Two days later our car broke down whilst we were out, we phones to ask about local garages, info was given and then Adrian came to collect us! The sauna and hot tub to ourselves was an added bonus and set in such pretty surroundings. Everywhere was just beautiful thank you very much and we will be returning! Xx
Apr 22nd, 2023

We really enjoyed our stay at Dove Cottage. It had absolutely everything we needed for our weeks stay. The Hot tub and Sauna were such a added bonus, a minute walk from our cottage and set in a pretty and private garden. Thank you to our wonderful hosts for lighting the fire for us, it made the cottage even cosier and was so lovely to arrive to. The biscuits and milk were a thoughtful addition. Thank you so much for a lovely stay, We shall return.
Mar 26th, 2023

Jul 21st, 2022

Lovely romantic farm with ducks, horses, chickens and a cute dog. The Dove Cottage was absolutely Clean and really cosy to stay in, especially with the stove on. You can hike to Bodmin Moor from the farm, beautiful beaches and villages are just a 20 minute drive away. The owners were very nice and provided us with tea, milk and biscuits when we arrived after a long journey from Germany. A small but Well Stocked Supermarket can be found in Camelford. We absolutely enjoyed our holidays here and will be back.
May 12th, 2022

We came from chester which is 6 hours drive . After 2 night out of 7 night , we have to leave this farm house because of TERRIBLE experience with the host . Can someone imagine of our 7 night holidays turn out to be night mare . Take us a day to go down to Cornwall , spent a day and leave the next day ? We felt extremely upset. These people destroyed our holiday since they do not bother to make a try to make the guest happy . We booked on Airbnb 7 days . And paid extra 80 for spa facilities for a whole time. The place is nice ,cozy and clean but the host is unreasonable and lack in empathy. We booked the spa at 6pm for sauna and hot tub . Before this we call the host for the lighter and firer lighter for the fireplace .The way she reply us on the phone was not right . It felt like why we calling and disturb her? It make us felt unwelcome. Later , We came in to use the sauna but there is no bucket and ladle .I said I need to call Karen but because her attitude , we decided not to use and leave the facility. We text her on airbnb and let her know we not using the facility because there is no bucket and ladle . Also the hot tub was over looked by the owner house. 1 hour later Adrian lock on our door and asking why we not using the spa ? I explained there is no bucket and ladle. He told me that they advised the guest to take their own bucket of water . He did not apologise for the missing item which is very important since we was like idiots looking for it. He blamed us to not use the spa that cost a lot of electricity and oil to run. Even I said that I will paid for the cost of electricity. Even we do not use it , we was charged 30 . This sounds reasonable to us and doesnt make us unhappy . But The attitude of the host made us so upset . We was not advised to take a bucket of water before . There is no information written on the guest book and not informed by either of the host even we spoke twice before the use of spa. I can not imagine this experience. However This is not enough, Karen inbox us on Airbnb and said why dont we call to inform like We done early and suggested if we not happy with the spa , we can find somewhere else and get the refund . We decided to leave this place since We felt they didnt want us there . We didnt do any thing wrong to get this manner from the host . We are not deserved this . We are not going to enjoy our holiday when we paid to stay and felt unwelcome by the host. This experience upset us so much that we decided to leave Cornwall the next day . There is no Customer service. We use so many Airbnb. This one is nice clean and cozy . We thought it would be amazing holiday but after the experience with the host. DO NOT STAY HERE unless you want to take your own bucket and ladle use the sauna
Mar 23rd, 2023