St Christopher's Inn | Hostel in Shepherd's Bush

Apr 13th, 2023

(Translated by Google) Rooms to sleep and nothing else, adequate cleaning, friendly and attentive service. Ideal location to visit London, the tube station is at the door and three stations from Hyde Park. Below you have the pub but it doesn't bother anything. (Original) Habitaciones para dormir y nada ms, limpieza adecuada, servicio amable y atento. Localizacin ideal para visitar Londres, la estacin de metro est en la puerta y a tres estaciones de Hyde Park. Debajo tienes el pub pero no molesta nada.
Apr 7th, 2023

I would give five stars because I have stayed here several times before and liked it, especially the location, the rooftop outdoor space and the downstairs bar but I want to share my recent encounter also here because I was really shocked at the behaviour of the new receptionist. As I also wrote on tripadvisor: I knew it was always possible to check in on-site and pay as I was unable to do it online for some reasons. I was coming from Birmingham and hadn't slept properly the night before as I was working and then traveling so feeling very tired and exhausted. I was glad when i arrived at this place I knew and thought I would be able to get a shared room if available and just relax finally. That was February 22nd around noon. I asked if they had any rooms and that I had to book in person and the guy at the desk / door RUDELY told me "I'm not gonna do that". I was kind of shocked at HOW he said it, like it was a favour he wouldn't grant me and he didn't even say it in a respectful way like "sorry, we can't do that anymore, you would have to book online please", that would have been totally okay of course. He turned me away with my two huge suitcases that I had to carry up and down the stairs in the tube again to go to the other part of town and pay again because he wanted to act like a boss?!? I was really shocked because the kind staff checked me in on my last stay without any problems so I said that to him and he said "yeah they did that for you but I'm not gonna do it for ya !!!" I was SHOCKED at the way he spoke to me and cried on my way to the other hotel. I ended up staying in the St Christopher's Inn at London Bridge where they treated me like a guest and checked me in without hesitation or rude words! Thank you to them, choice of staff is important...! Please consider this is not the right way to treat guests.
Mar 27th, 2023

Mar 26th, 2023

The room had some clothes under the bed when we arrived and our friends room had a bottle of wine on the table. The beds have a plastic matress which is both good and bad. Being plastic means It can't have bedbugs but it is very loud when you move in the bed. The breakfast is good and the hostel is right next to the underground and overground stations. The beds have usb ports and both uk and eu outlets for charging. Overall it's average but I think you can have both good and bad luck with the rooms. Rooms: The rooms have triple bunkbeds with plastic matresses but they can have some gross stuff in them when you arrive. The reception is friendly and you can get it sorted out.
Mar 15th, 2023