Addiscombe Wow Launderette Croydon

Very poor exeprience. The lady is very rude. Avoid by any cost , DON'T go there. Go somewhere else! Never return back! Listen your customers!!!
Apr 30th, 2023

My wife went to dry her clothes and wanted change. All the lady had to say was she had no change but she started shouting at my wife saying I don't have change u will have to go outside to get change. But then she had change for a fellow white customer who was at the laundry at the time. Terrible customer service! I need to know who to contact about that lady because she will drive a lot of customers away with her! Outrageous!!!
Apr 2nd, 2023

Went there 19:30 and the lady very rude to me when i asked her still open ,she said she is going home and closed with our saying sorry or any apology for closing earlier then usual time ,and i asked her still 30 mints left she said she doesnt care just want to go home .
Feb 22nd, 2023

I had to come to this launderette as the one I usually go to in South Croydon had no hot water for hot or warm washes. the Wow Launderettes are chains. So the 2 Launderettes alternate between workers. There is one lady that usually works at the Croydon laundrette that have I been avoiding for MONTHS. I would only come in on days she was not having a shift at South Croydon because she is so unpleasant and rude. Unfortunately, today I was met with the one thing I was dreading. The very rude, white haired lady doing her shift at a laundrette I never go to. I had no problems with the machines or timings as I am used to that particular lady being very rude about what time you put your clothes in to wash. Unfortunately she was snapping at me at every little thing. She also ignores you when you are standing right in front of her. SHE will decide when she wants to acknowledge you, and it's only when you decide to walk away that she wants to start shouting "how can I help you?" I wanted change and I was scoulded at. The machine door wouldn't close and I was chastised for that too. As I said before, the machines are all fine and they do the job. definitely much more expensive than other places. So I would say avoid this place if you want to save money and you don't want to be around a unpleasant worker who seems to hate her job/hates people in general. The atmosphere is very unpleasant when she is around. so maybe try to go in when somebody else is doing their shift
Jan 20th, 2023

We chose this place because it was close and our washing machine broke. As soon as we arrived we were welcomed with a rude attitude and was told we had to put our washing in the washing machine straight away if we wanted to get our stuff done on time for the women to leave, even though it was only 4.30pm and they were suppose to close at 6pm. There was plenty of time left until they shut (the wash was only 30mins long). The lady picks which machines you have to use and always says the smallest machines even though we had 3 bags of clothes to wash. I highly recommend you DO NOT use these facilities unless you want to be made to feel degraded by the lady who works there.
Jan 15th, 2023