Performance Film & Media Insurance

-
3rd Floor, Simpson House, 6 Cherry Orchard Rd
Addiscombe, eng CR0 6BA - (208) 256-4931
Hours
Chamber Rating
-
Emma Stevie
Feb 12th, 2022 -
Vlad Ghilas
Aug 23rd, 2022 -
Mariana Conde Grant
Oct 22nd, 2020 -
Kevin Lafferty
Jul 19th, 2020 -
Nicola Quilter
Jan 12th, 2020
Contact Info
- (208) 256-4931
Questions & Answers
Q What is the phone number for Performance Film & Media Insurance?
A The phone number for Performance Film & Media Insurance is: (208) 256-4931.
Q Where is Performance Film & Media Insurance located?
A Performance Film & Media Insurance is located at 3rd Floor, Simpson House, 6 Cherry Orchard Rd, Addiscombe, eng CR0 6BA
Q What is the internet address for Performance Film & Media Insurance?
A The website (URL) for Performance Film & Media Insurance is: https://www.performance-insurance.com/
Q What days are Performance Film & Media Insurance open?
A Performance Film & Media Insurance is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Performance Film & Media Insurance rated?
A Performance Film & Media Insurance has a 4.9 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Performance Film & Media Insurance
Overall Rating
Overall Rating
( 8 Reviews )
Vlad Ghilas on Google
One of the claims involves someone else's equipment, and I've been chased up by them on this and yet I'm put in this scenario where I can't give them an update because I've not heard updates from Performance myself.
Very disappointed with my first claim experience having in mind I've been purchasing insurance from them for years.

Mariana Conde Grant on Google

Kevin Lafferty on Google

Nicola Quilter on Google

Emma Stevie on Google
I have been back and forth with them all day yesterday to try and make payment for an insurance policy that was needed for a shoot the next day. I was first told there was a problem with the card, so I tried another card. It then turned out that their card payment system was not working. I offered to pay by invoice to receive the insurance certificate. This was apparently not possible.
The company called back just before 5pm and asked for card details over the phone. Apparently the payment went through. I was assured the policy documents and certificate were in my online user area. They were nowhere to be seen. I called back to find that the business had closed at 5pm on the dot. They were not answering the phone - not ideal considering their card payments had been down all day. If you have had ongoing problems that have affected customers all day, it's very unprofessional to leave at 5pm after lying to them. The bank had no trace of the transaction but recommended the card to be blocked for safety.
This business fobbed me off, went home at 5pm and did not deliver. This has called untold stress and a very late night of sourcing insurance with a more reliable company that does not lie and leave its customers in the lurch.
Panavision and Pro Light have been advised about this and thankfully recommended a better company.