Morton Michel Ltd

I had insurance with Morton Michael for a few years now . I caught up with them at childcare expo with a very warm hello, I asked them a question about my nanny insurance and if I needed to do anything, as promised they called me back on Monday morning with a reply and the follow up email . This is why they win awards and are no 1 childcare insurance company in the uk. Thank you, for your professional approach to insurance .
Mar 19th, 2023

Really not great. They have lost a payment made in 2020, then confirmed in writing that they found it, then kept sending us bills for the same amount for the next 2 years. They pass you from pillar to post and staff don't seem to stay very long, communicate with each other, or reply to emails. I am having to repeatedly send the same things to different people. I do not recommend.
Feb 16th, 2023

Nov 15th, 2022

I have been using Morton and Michelle for the last 10 years to insure my nurseries. They are always competitive with their quotes and was excellent on the one occasion I had to make a claim. I have had very pleasant experience with their staff on the phone and especially recommend a lady called Joanna Iscru for her willing ness to go over and above to make it easy for the customer. Thank you.
Nov 1st, 2022

Not great.. person takin my details, wasnt up to the job..they was offhand with me, it took ages they had to keep askin a colleague what to do.. not exactly the best manners either.. accidently cut me off at one point n had to ring me back.. what should have took 10 mins max took about 40/45 mins.
Aug 30th, 2022