The Adventure Bike Shop

Apr 17th, 2023

Absolutely disgusted by the way I have just been spoken to by Cliff, to be told "WE'RE NOT FUCK1NG GOD!!!" I emailed Carl with images of my bike rear rack and asked their advice regarding the Bumot Defender EVO Top Box & Mount for BMW F850GS and whether or not it would fit my bike, after being reassured it would & promised it would be here the next week, I paid the extortionate overpriced fee (I have the same panniers & wanted matching luggage). 3 weeks later the top box arrived only to find the mounting plate does not fit to my standard none modified bike, after several phone calls attempting to rectify the issue, to no avail, I asked for a refund. Carl arranged a collection without 1st finding out that anyone is home (my wife & I both work full time) to then be told the disrespectful Cliff wants to speak to me & give me a piece of his mind, then came the onslaught of verbal diarrhoea & zero customer service skills. After reading their other negative reviews I wish I could go elsewhere to by the Bumot top box to match but have been told they are the only importers for them. I would not recommend buying from the disrespectful Cliff, Carl however was respectful and did apologise for his monumental incorrect advice.
Apr 16th, 2023

Packed with awesome kit knowledgeable staff
Apr 10th, 2023

Apr 10th, 2023

Great advice on their products and very knockledge people
Mar 19th, 2023