Anchorage Veterinary Practice - Acle

Apr 16th, 2023

Feb 25th, 2023

I was here to get my cat vaccinated not to socialise but the receptionist I dealt with was awful. I was taken to task (publicly) for failing to attend an appointment in Nov except this was Nov 2021 and I'd cancelled it at the time I got a top lip curl. My name had been mis-spelled and she couldnt find my booking ( although she could find the "missed" apt from '21). When I went back this receptionist ignored me. I had to wait 5 mins for another in order to pay.
Dec 28th, 2022

Had an emergency and it was all handled very sensitively. No hesitation in helping me. Not got the bill yet but expect it to reflect the professional level of service received. Go, there's real humanity there.
Dec 22nd, 2022

I have 2 dogs both under the care of this practice one of which is constantly needing testing and extra care. The practice and it's staff are second to none. I barely ever have to wait for an appointment more than a day or so, and the treatment is always in the best interest of the dogs and what's financially appropriate, I never feel ripped off. A special mention to Jess the vet nurse who is always friendly, welcoming and professional! Plus she always gives the dogs cuddles, so she's bought their vote! Tim the vet has been dealing with Isla our girl with EPI for some months now, and he is extremely thorough and makes sure we understand all the fine details around results, etc. Me and my family have used around 6 of the local practices in the South Norfolk area over the last 20 odd years of dog ownership, and Acle is by far the best. Staff are so genuine and gentle in how they treat my dogs, I wouldn't trust anyone else.
Dec 25th, 2022