Spa Naturel Fitness
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Mercure Blackburn Dunkenhalgh Hotel & Spa, Blackburn Rd
Accrington/Rossendale, eng BB5 5JP - (125) 430-3450
Hours
Chamber Rating
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Gloria Petrova
The best place to exercise and relax! The staff is amazing, they always smile and will go above and beyond.
May 1st, 2023 -
James Ford
Mar 28th, 2023 -
Craig Hyde
Booked a spa experience with 2 treatments at this place for a friend and myself. It was incredible. We started the day off with Afternoon tea, there was no sense of rushing, the staff were very accommodating and friendly, and didn't constantly bombard you with "is everything alright?" Like some places ask every 2.5 minutes. After that, we were given gowns and towels, told to get changed and shown where the spa is. After a 5 minute wait, we were led into separate treatment rooms. The staff were very friendly, polite, they explained everything and gave so many options. Shelby stands out as she was quite talkative, but the funny stories and antics helped me relax a lot more and made it more enjoyable. After 45 minutes, the treatments were over and a world of Stress had left me completely. After that, we had use of the pool and facilities. The pool itself was a little chilly, but not overly, the jacuzzi area was built into the pool and not separate as I thought it might be. The saunas, Steam Rooms and Hot Showers were amazing too. Even though I gave 5 stars, there were 2 things. 1) I was unaware flip-flops weren't provided (unlike most days I've been on) and 2) the gowns weren't suited for the bigger guys (yes, I know, I'm fat and working on it...) But it was an amazing day and certainly value for money.
Mar 24th, 2023 -
Amy Craig
Nice facilities and good service.
Feb 4th, 2023 -
Tom Stevens
Looks nice from the outside but scratch under the surface and Dunkenhalgh is pretty shabby and living on an old reputation. This place has the potential to be excellent but needs a huge cash injection to fix its many flaws. One recent example I can provide is the mens changing rooms. The changing rooms were out of order (no reason supplied) instead, we had to get changed in a hotel room with 4 or 5 other gentlemen. Getting changed in a changing room with other people is acceptable, getting changed with other people in a small hotel room just felt weird. The door to the hotel room was being propped open with a dirty wet towel and there was no locker to secure my personal belonging. After using the facilities there was only 1 shower (in the bathroom of the hotel room) which we had to wait and take turns showering. When I enquired about the situation I was told we did put the ladies in that room but they complained, so we put the men in that room instead because they dont complain as much The membership for the spa and leisure centre isnt exactly cheap and the facilities and services to not reflect the price at all. The management of the dunkenhalgh is lacking, it feels like the staff are constantly fire fighting issues instead of addressing the root cause, its all a bit of a bodge job stick a plaster on it and pretend its not an issue. Such a shame that such a beautiful building is falling into ruin. For your money youd be better off going to somewhere like woodland spa or if its just a gym youre after any other gym will suffice, take you pick from close by gyms, Jetts, the gym group, central fitness all cheaper, all have just as good if not better equipment.
Mar 15th, 2023
Contact Info
- (125) 430-3450
Questions & Answers
Q What is the phone number for Spa Naturel Fitness?
A The phone number for Spa Naturel Fitness is: (125) 430-3450.
Q Where is Spa Naturel Fitness located?
A Spa Naturel Fitness is located at Mercure Blackburn Dunkenhalgh Hotel & Spa, Blackburn Rd, Accrington/Rossendale, eng BB5 5JP
Q What is the internet address for Spa Naturel Fitness?
A The website (URL) for Spa Naturel Fitness is: http://www.spanaturelfitness.com/
Q What days are Spa Naturel Fitness open?
A Spa Naturel Fitness is open:
Saturday: 7:30 AM - 7:30 AM
Sunday: 7:30 AM - 7:30 AM
Monday: 6:30 AM - 10:00 PM
Tuesday: 6:30 AM - 10:00 PM
Wednesday: 6:30 AM - 6:30 AM
Thursday: 6:30 AM - 6:30 AM
Friday: 6:30 AM - 6:30 AM
Q How is Spa Naturel Fitness rated?
A Spa Naturel Fitness has a 4.2 Star Rating from 126 reviewers.
Hours
Ratings and Reviews
Spa Naturel Fitness
Overall Rating
Overall Rating
( 126 Reviews )Gloria Petrova on Google
The best place to exercise and relax! The staff is amazing, they always smile and will go above and beyond.
James Ford on Google
Craig Hyde on Google
Booked a spa experience with 2 treatments at this place for a friend and myself. It was incredible.
We started the day off with Afternoon tea, there was no sense of rushing, the staff were very accommodating and friendly, and didn't constantly bombard you with "is everything alright?" Like some places ask every 2.5 minutes.
After that, we were given gowns and towels, told to get changed and shown where the spa is. After a 5 minute wait, we were led into separate treatment rooms.
The staff were very friendly, polite, they explained everything and gave so many options. Shelby stands out as she was quite talkative, but the funny stories and antics helped me relax a lot more and made it more enjoyable. After 45 minutes, the treatments were over and a world of Stress had left me completely.
After that, we had use of the pool and facilities. The pool itself was a little chilly, but not overly, the jacuzzi area was built into the pool and not separate as I thought it might be. The saunas, Steam Rooms and Hot Showers were amazing too.
Even though I gave 5 stars, there were 2 things. 1) I was unaware flip-flops weren't provided (unlike most days I've been on) and 2) the gowns weren't suited for the bigger guys (yes, I know, I'm fat and working on it...)
But it was an amazing day and certainly value for money.
Amy Craig on Google
Nice facilities and good service.
Tom Stevens on Google
Looks nice from the outside but scratch under the surface and Dunkenhalgh is pretty shabby and living on an old reputation. This place has the potential to be excellent but needs a huge cash injection to fix its many flaws. One recent example I can provide is the mens changing rooms. The changing rooms were out of order (no reason supplied) instead, we had to get changed in a hotel room with 4 or 5 other gentlemen. Getting changed in a changing room with other people is acceptable, getting changed with other people in a small hotel room just felt weird. The door to the hotel room was being propped open with a dirty wet towel and there was no locker to secure my personal belonging. After using the facilities there was only 1 shower (in the bathroom of the hotel room) which we had to wait and take turns showering. When I enquired about the situation I was told we did put the ladies in that room but they complained, so we put the men in that room instead because they dont complain as much
The membership for the spa and leisure centre isnt exactly cheap and the facilities and services to not reflect the price at all.
The management of the dunkenhalgh is lacking, it feels like the staff are constantly fire fighting issues instead of addressing the root cause, its all a bit of a bodge job stick a plaster on it and pretend its not an issue.
Such a shame that such a beautiful building is falling into ruin.
For your money youd be better off going to somewhere like woodland spa or if its just a gym youre after any other gym will suffice, take you pick from close by gyms, Jetts, the gym group, central fitness all cheaper, all have just as good if not better equipment.