Goodwin Smith

Poor quality shoes. Returns are a nightmare too. Overall best to avoid
Apr 29th, 2023

Great quality boots are an amazing price. Delivered in good condition and in good time. I would recommend them to anyone!
Jan 18th, 2023

I am not sure what kind of loophole allows these shoes to be sold as leather. The quality of these shoes is genuinely horrible and potentially the worst quality leather I've seen in a while. The returns are not free either. Would not use again.
Jan 17th, 2023

OK, so I ordered the Brandon Brogue Boots boots on Boxing Day expecting a next day delivery once the warehouse was open - so expected to see the boots delivered before new years. The Site didnt mention that it is closed till 3rd Jan, so like others I was annoyed with that - was fine but some clarification on site would have been useful to set expectation you know - otherwise you are left wandering where your order is, if they have messed up or scammed you or something. Feedback to GS is definitely to be more clear with comms like that - people like to know where their orders are - and its fine if not on the way yet. I got concerned having read some negative reviews so I emailed them, I got the automatic response but this was in fact followed up by a polite email the next day explaining the office was shut and the order was yet to be processed, a few days later the boots turned up - the speed and response was very positive from my experience! Feedback on the boots: I ordered these at risk given I hadn't seen them in person, I personally don't like boots with single piece rubber soles and heels, they seem cheap, and have shorter life spans. Pleased to say this is NOT the case with these boots, they seem very well constructed, with quality materials, time will be the true test though. I cant quite tell what the heel construction is but its not a single piece rubber that for sure and the main sole is stitched not just glued, it looks like these should be easy to maintain and replace heel when worn etc. excellent stuff! They need to be worn in, exposed the the elements to test quality properly but out the box they look the money!, are comfortable and solid feeling. Very nice design with the zip albeit I feel like a contortionist getting them on in a hurry lol. I found them to be slightly pointier than expected with around an inch of space between the toes and the tip - its the style and personal preference. Whilst I hate 'pointy' penguin shoes as a personal preference, these are definitely NOT like that and don't make you look like a penguin at all - just right. Cant speak for the other products in the brand lineup but the Brandon Brogues indeed appear to be of very decent quality out the box, look great and nicely designed. If they stand the quality/time test I'll definitely consider getting the Bordo (burgundy colour) version. As a general FYI to shoppers (and NOT related to this order) - when ordering with PayPal, you should never be too worried because it's easy to escalate and they they can sort issues and make refunds happen when goods have not been shipped - which is why it's important for sellers to ben fully transparent and keep customers up to date with order status.
Feb 3rd, 2023

These are supposed to be new but have clearly been worn already and sent to me! Unbelievable, should have read these reviews before purchasing. No reply to my emails asking for a refund. Joke.
Jan 16th, 2023