The Eye Place @ Specs of Kensington

A really nice shop and the male shop assistant is really friendly. He helped me successfully fix the bent frames of two pairs of glasses, for free! I will definitely revisit this shop in the future if I want to buy a new pair of glasses .
Dec 28th, 2022

Not as proficient as one may expect. Had an initial contact lens test and reading specs made by them. The contact lens test took far longer than necessary as the optometrist for some reason could not get my prescription right. Also the reading specs were expensive and poor in vision quality. One particular male member of staff was very rude when i came back to refund the specs (around 420). Other members of staff (Kelsey especially) were generally very polite and helpful. In the end I refunded everything due to my overall poor customer experience and poor spec quality. I will not be returning there again. Way too expensive for what they offer and shody customer experience.
Sep 19th, 2022

Great professional service! Olivia Waller is a great specialist.
Sep 2nd, 2022

Very professional and kind hearted lady swapped lenses from my broken frame glasses to a new pair. All of this shockingly done for free! Good customer focussed businesses do exist in these times and this place is a testimony to that sentiment.
Jul 24th, 2022

The shop assistants were very kind and friendly. They replaced the parts of my eyes for free. I will definitely choose this place if I need glasses in the future!
Jun 7th, 2022