Santander

I find the staff friendly and helpful but closing at 3 pm!!!!
Nov 27th, 2022

Oct 30th, 2022

Very nice help with changes details for mini 123 account in branch with appointment, supportive and taken the time to explain and answering questions
Aug 19th, 2022

Bad customer service. I was 6mins late due to traffic for a 45min appointment. Tried to call ahead but couldnt get through. On arrival, a clerk said the advisor had taken another client using my appointment slot, but the truth was he decided to go on an early lunch instead of calling to check i was still coming. Staff then lied further by saying that they didnt have my number when I asked why he didnt call me. You need to give a phone number in the first place to get an apointment. Finally, a manager told me it was my fault for being late, I couldnt see anyone today while smirking and pointing to the exit. Didn't even bother to try offering a new appointment.
Jul 29th, 2022

Very rude customer service at this branch. They were forcing me to switch my account rather than keep my old account which helps with credit score. I would not recommend this branch at all.
Jan 16th, 2022