Octopus Telecom Ltd

(Translated by Google) Tech support works and helps. TV is good, no hangs. I wish there were more sports channels. (Original) , . , . .
Mar 16th, 2023

Have been using them for more that 5 years now , excellent quality of product and very helpful customer support team
Mar 5th, 2023

An absolutely disgusting service and no response to questions like which channel theyhave as I had issues with some channels were not loading while being adertised. I was told only to check my internet connection. Obviously, it was not the issue as all otgher channels were working fine. They advised me to send them the smart box back so they check. They said it would take 2-3 days. I posted them my box and haven't heard from them for a week until I started chasing it. I told them I sent it and their whatsapp responder only said that they advised me to do that 2 months ago. That is true but at that time they said they would chech for those channels from their side. Nothing was done. After I started chasing my box, they said they are not able to check as theer was no remote control and there were no cables (that I apparently was supposed to send alongside - to the techical support for a minute so bear this in mind). When I received my box back a month later, I realised they didn't even open it! This is my -1 comes from. Avoid and look for better service
Jan 24th, 2023

(Translated by Google) Good fast service, employees go to meet customers!! (Original) , !!
Jan 19th, 2023

Excellent service; the team are very supportive, speedy delivery and installation is very easy! Recommend 10/10 for anyone who needs international tv access!
Jan 1st, 2023