Englanderline ltd

I ordered a coffee table from Englanderline & was quoted 63 shipping using their own calculator with a 3-5 day timeframe. I eventually, after chasing them was told on the Thursday it would be delivered on the Friday to then be contacted again on Thursday demanding 320 extra for shipping! I explained I had paid for shipping to be told if I didnt pay the 320 it wouldnt be shipped, I either paid, travelled to London to collect the table or cancel the order for a refund. I obviously cancelled the order & received a refund invoice with no explanation or apology, I pushed for a reason why they thought it acceptable to ask for 320 the day before delivery when Id been in contact with them all week & it was the 1st theyd mentioned it - to be told they were in the process of trying to get better shipping rates in certain areas of the UK, I only live in the North East. Their delivery information only states extra shipping will be required if you dont live in the UK & to prove a point I even did another order for the same table & once again was quoted 63, their white glove delivery was only 120 so its disgraceful they think it Ok to do what theyve done. I suspect what theyve done isnt actually legal & am considering contacting trading standards to confirm the same. Their communication is very curt, unapologetic & customer service leaves a huge amount to be desired.
Oct 5th, 2022

We were delighted with our sofas. Good quality of workmanship and helpful service. We will use this company again in the future.
Sep 18th, 2022

Oksana and her team are fantastic. She has made beautiful curtains and blinds for me for several projects over the last few years and I have been thrilled with the results. And I have very exacting standards! I recommend her to everyone.
May 3rd, 2020

Thank you very much for my amazing curtains! I love them . Professional finished look!
Mar 7th, 2020

Great products and great service, we have used them for several years for our high-end projects. would definitely recommend.
Feb 26th, 2020