Dr R Shama - Child & Family Doctors' Surgery

This is a terrible doctors practice customer service is absolutely Ridiculous all they do is talk to each other in the back all of the receptionist need to be sacked and they need to bring a whole new team in ASAP for 2023
Dec 14th, 2022

Nov 25th, 2021

Im sorry but this is the hardest doctors Ive ever had to get in contact with my daughter been so Ill and they dont ever answer the phone what a horrible and not caring doctors what so ever, every-time I go there there always sitting behind the phone not answering talking to each other not giving a care in the world for us people trying to get help and in contact with them. Absolutely useless doctors it dont even deserve one star
Jun 29th, 2021

They say to call to book an appointment, I was on the phone to them for 26 minutes before it drove me crazy, I popped down to the GP and their phone wasnt even ringing now a couple of weeks later, same thing, currently been on hold for 18 minutes. I cant stand this place, GPs are decent but trying to get an appointment is close to impossible.
Jun 1st, 2021

Surgery don't answer the phone. 5 days in a row now. I went in person to be told no appointments can be made. Due second covid jab. Was to be informed of date by this GP. Missed second covid appointment as GP failed to inform me of my appointment and don't answer the phone or honor their given call back service. There's literally nothing I can do to sort out my second jab. Unreachable, unhelpful. Missinformed.
Aug 9th, 2020