Norman Road Family Surgery (Norvic Family Practice)

Inconsistent advice given depending who you speak to. Very untimely, often have to chase everything up multiple times before it is done and often then done incorrectly. No regard for the patient. Staff are very quick to divide themselves as admin vs doctors so nobody takes responsibility for any issues, there is no one team approach with the best interests of the patient in mind.
Apr 13th, 2023

Do I need to say much? The reviews tell you it all. I have no idea how this place is still up and running! Can never get an appointment and when you do get through an are told a doctor will ring back, they dont. Whole lot need sacking and replacing. I worry for anyones health who has any serious health problems who rely on this joke of a place they call a doctor surgery.
Mar 12th, 2023

My partner is with this practice and is suffering with mental health issues I would like to thank the girl on reception who we spoke to Leoni she was very polite and professional and helped us with all of my partner's needs and worries thank you again
Feb 11th, 2023

Several times I have been to this practice, the service theyre provided by the receptionists is awful and awful and awful. Ive been trying to get the doctor to see my arm for a week and every attempt has been a failure, their email addresses and links have always deemed useless, so many hours wasted trying to get my problem across to their outdated system. My doctor, Doctor Wong , luckily is an amazing doctor, I appreciate him very much.
Jan 16th, 2023

Shocking still waiting for a form to be signed by GPS 8 weeks now and still phone appointments only it's a distance
Nov 13th, 2022