Heartcore

Heartcore classes with Leto in this beautiful space are my favorite. She is the best!
Mar 28th, 2023

Heartcore is simply the best. I love the cleanliness of the studio, the reformers, the great crowd of people (zero pretence!), the workout itself, the 6:30am starts, a great back office team, but above all I love my favourite teachers: Rich, Ruby, and Mariesha who are knowledgeable, kind, attentive, and give really helpful adjustments for a very bespoke feeling, despite the group exercise setting. Literally, I cannot rate Heartcore highly enough.
Oct 28th, 2022

Aug 29th, 2022

Always amazing! The reformers are the best I've used - and the instructors are so hands on with great feedback. The reception staff are also so kind and helpful too! All the studios I've been to are really well maintained and in great locations as well! Highly recommend.
May 15th, 2022

Amazing workout awful customer service. They have too many customers, to book a slot convinient for you (and ensure availability) you have to book 6 weeks in advance. The customer service is through a chat (no phone available), where most of the time someone will answer with hours of delay, if they ever answer. When you explain that you do not receive the answers and you would like a solution, they simply send you a screen shot of the message that you were supposed to receive (but they do not propose alternative to suit your needs). I am pregnant, I asked when would be the mandatory pregnancy lessons when buying new classes, they told me that there were no classes at that moment but they will notify when available. Apparently they responded to that chat days latter. The answer was never received, and now I am not allowed to attend classes (considering that you need to book with 6 weeks in advance and I am 7 months pregnant) until I have the class that was never proposed. And the response from the staff has been that I will have plenty of occasions to enjoy the classes in the future (9 weeks before my due date). They promise showers and towels. The supposed towel is a piece of sheet, and products in the bathroom are empty. It has also happened a couple of times, to attend the first class in the morning and the machine was dirty from the previous day. Pros: amazing workouts. Cons: Very expensive price, awful customer service, cleanliness and showers do not match expectations
Jan 8th, 2023